Peach Guitars are seeking a Customer Service Representative who shares a huge passion for guitars as well as an experienced background in customer service. The role requires a resilient individual who can handle challenging situations while maintaining a professional and positive attitude.
Key Responsibilities Include:
Customer Engagement: Provide knowledgeable and friendly assistance to customers in-store, over the phone, and via email.
Product Knowledge: Demonstrate a deep understanding of guitars and related products to effectively address customer inquiries and recommendations.
Issue Resolution: Handle customer complaints and concerns with patience and professionalism, ensuring a satisfactory resolution.
Communication: Maintain excellent written and verbal communication skills, ensuring clarity, confidence, and empathy in all interactions.
If you are passionate about guitars and want to work at the best guitar shop in the UK, we’d love to hear from you! Apply today and be part of our musical journey!